PulseNex LabTrack
PulseNex LabTrack started in the spring of 2018 in a rented desk in a shared office in Edinburgh, with one client, a small bioanalytical CRO that had received a data integrity observation from the MHRA and needed help building a credible CAPA response. Dr. Miriam Osei-Bonsu-Bonsu had just left eight years of in-house quality systems work and was, frankly, not sure whether a solo consultancy would last six months. The CAPA project ran for four months, the client passed their follow-up inspection, and word spread to two of their contract partners. That was the beginning.
The name came later. 'PulseNex' was a working title that stuck because it described what the work actually is: tracking the pulse of a laboratory's data systems and finding the next point of failure before a regulator does. 'LabTrack' was added in 2019 when the scope expanded beyond data integrity into full LIMS implementation support. By 2021 the team had grown to four consultants, each with a background in analytical chemistry, quality assurance, or regulatory affairs, and the client base had spread across the UK, Ireland, and the Netherlands. We have never taken on more clients than we can serve properly, and we do not intend to start.
Founder
Dr. Miriam Osei-Bonsu-Bonsu spent eight years as a senior quality systems analyst at a contract research organisation in Cambridge before founding PulseNex LabTrack in 2018. She holds a PhD in analytical chemistry from the University of Edinburgh and previously led the data integrity remediation programme at a mid-size pharmaceutical manufacturer following a regulatory inspection that flagged systemic LIMS gaps. That project, which ran from 2015 to 2017, convinced her that most lab data problems are organisational before they are technical. Outside the office, she keeps a meticulous vegetable garden and insists that growing things slowly teaches you more about process control than any textbook.
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